Manager of Program Experience

Manager of Program Experience

Please do not email us about this role. We do not have the capacity to respond to all inquiries. Check your inbox for interview times as we are starting to slot first round interviews for all candidates and the emails may go to spam for gmail accounts!
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Working Hours: This is a fully remote position; however, the required work hours are not flexible. To support collaboration with staff and external trainers, you must work during one of the following schedules: Monday, Tuesday, or Thursday between 9:00 a.m. and 12:00 p.m. Mountain Time. You may choose which of these days you work, but your scheduled hours must fall entirely within this time window. Availability outside of these days and hours will not meet the requirements of this position.
Do these hours align with your schedule?
Tell us about a program or educational event that you helped develop or improve. The Nonprofit Learning Lab offers training, support, mentoring and professional development for Directors of Programs, Executive Directors, Development Directors, Program Managers and Case Managers. We want to know your experience in creating programs for adult professionals.

Please describe:
- The audience
- Your specific responsibilities
- How you knew whether the program was successful
We're interested in understanding your role in shaping programming rather than simply coordinating logistics.
Write your answer here
Tell us about a time you used participant feedback, registration trends, or other data to improve future programming. We only want to know about about experiences you have in adult programming at a retreat center, continuing education, community events, community gatherings, etc.

Please include:
- What information you reviewed
- What patterns you noticed
- What decision you made because of those findings
- What happened afterward
Write your answer here
This position requires communicating with experienced professionals while maintaining consistent organizational standards. The Nonprofit Learning Lab offers training, support, mentoring and professional development for Directors of Programs, Executive Directors, Development Directors, Program Managers and Case Managers.

Describe a situation where you needed to recommend changes to someone else's work (such as a presentation, course, conference, experience, gathering, agenda, workshop, event or publication).

Please explain:
- What changes you recommended
- How you communicated your feedback
- How the other person responded
- The final outcome
Write your answer here
Resume (PDF only)

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